In the ISO9001 quality management system standard, it is necessary to carry out management review regularly. Management review is a regular and systematic evaluation of the suitability, adequacy, effectiveness and efficiency of the quality management system. The review also includes evaluation of the measures to be taken.



In terms of suitability, the quality policy, goals, all levels of the quality management system and the arrangement of the process and activities should be suitable for the competitive environment of the market, whether it is suitable for the actual situation of the enterprise and whether it is operable.

In terms of adequacy, it should be evaluated whether the quality management system covers all the requirements of the standard, if there is sufficient basis for the deletion, and whether it can ensure the ability to continue to meet the requirements of the customer. Whether the impact of various processes and quality activities has been effectively controlled.

In terms of effectiveness, it is necessary to evaluate whether the quality management system is effectively run according to the documents, whether the necessary evidence is left, the quality policy and the quality goal can be ensured, and the customer's requirements can be continuously met.

In terms of efficiency, whether the quality management system helps to improve the efficiency of the organization, whether there is a corresponding statistical analysis data to verify this, with the increase of efficiency, the cost is reduced.

While evaluating the above aspects, the management review should also decide whether the quality management system, quality policy and quality objectives need to be changed.



Adequate preparation should be made before the management review, and special reports should be submitted by the relevant functional departments. The input of these management reviews can be included:

First, the manager represents the comprehensive report on the operation of the quality management system, the quality policy, the implementation of the target and so on. It makes a preliminary evaluation on the movements of the quality management system, identifies the main problems existing in the system and puts forward the corresponding measures and suggestions.



Two, the head of the quality inspection department put forward the analysis report on the quality of the product, including the comparison and analysis of the quality conformance of the product and the previous cycle, and the main problems, reasons and countermeasures that still exist at present.



Three, the head of the quality management department is responsible for the customer feedback, customer satisfaction evaluation, internal audit, corrective and preventive measures, the implementation of the follow-up measures of the previous management review, and the changes of the quality management system, and the corresponding suggestions for improvement.



Four. Other related reports

In view of the outstanding problems in the operation of the quality management system and the possible changes in the quality management system, according to the requirements of the top managers, the relevant report can be put forward by the relevant functional departments, such as the report on the quality management department on the improvement of the quality management system, the report of the purchasing department on the state of the supplier, the finance department. Door quality cost report, marketing department's report on market conditions, etc.

The implementation of management review shall be planned and presided by top management. The management review should specify a certain time interval. Such as “ the interval is not more than one year ” “ in December each year, ” etc. Only “ one &rdquo per year; it does not meet the requirements, because in January 2007 and December 2008 each time was carried out, and in fact, the time interval had been nearly two years.

Management review is a decision making review and should be carried out at the top management level. The relevant functional departments and management personnel may be invited to participate in the management review, but it will be inappropriate for them to be opened to all middle-level cadres' meetings. Because the scale is too large, it is not easy to research and analyze problems.

The management review meeting should issue a notice in advance of the week and distribute the input materials to the participants for preparation.

The output of management review should include improvement measures, such as:

Quality management system and its process improvement: including quality policy, quality objectives, and quality management system documentation.

Process, product or service audit: in order to further identify the impact of the quality of the product and some critical and important processes, the analysis of the influencing factors requires process audit. In order to evaluate the actual situation of products and conduct comparative analysis with counterparts, it is necessary to conduct product or service audit. In order to improve the product, better meet the requirements of the customer.



Resource requirements: project plans for important resource allocation that affect product quality should be put forward.

The results of management review and related measures should be recorded and kept.